Terms of Use

The service

Maya is provided by Maya Wedding Concierge Ltd. (“we”, “us”). It is a WhatsApp-native concierge that answers wedding guests’ questions using the information verified hosts supply and general knowledge, and escalates decisions to those hosts. Maya does not make decisions on a host’s behalf.

Availability

Maya is provided “as is”, without warranties. Features may change, and uninterrupted availability is not guaranteed.

Host responsibilities

• Provide accurate wedding information and keep it up to date.
• Have an appropriate basis to share any guest details you provide.
• Make decisions on escalations that require human judgement.

Acceptable use

Maya may not be used for unlawful purposes or in ways that infringe others’ rights. We may suspend access where these terms are not met.

Liability

To the extent permitted by law, Maya Wedding Concierge Ltd. is not liable for indirect or consequential loss arising from use of Maya. Nothing here limits liability that cannot be limited by law.

Contact

Questions about these terms can be sent to [email protected].